FREQUENTLY ASKED QUESTIONS

We operate out of Guelph, Ontario. We try to stay within 30km radius from the city of Guelph. If you are outside our service area but would still like to work with us, please reach out and we can discuss it further.

As long as we operate within 30 kilometer radius from the city of Guelph, we do not charge any extra fee for travel. If your event venue is outside our service area, there will be a small mileage fee. We will provide a detailed breakdown when we do a custom quote for you.

No. The photo booth rental is all-inclusive and available to everyone at the event. You and your guests can use the photo booth as often as you would like for the duration of the time booked.

You and your guests can use the Photo Booth as many times as you would like for the duration of your reservation, each time a group photo is taken, everybody in that group gets a print, simple.

We offer the standard 2×6″ & 4×6″ along with a variety of new print sizes 4×4″, 4.5×4.5″, 4×3”, 4×4.5”, 4.5×3”, 4.5×4 and 2×4.

Yes, we can add logo’s, incorporate your colour theme and add any elements of your design that you provide.

Yes, we provide digital copies.
We will send you the gallery link and password within 48 hours from the event end time. The link will be accessible for 60 days from the time you receive it.

The first step is to fill out our contact form so we can confirm our availability. Once we confirm our availability, we will send you our information package which will include our service agreement and payment instructions.

Contact us through email or phone with your event date, venue name or postal code, start and end time of your event and we’ll get things rolling.

We will arrive one hour prior to the photo booth start time for a successful setup and our tear down takes about 45 minutes.

No, you are charged only for the time the booth is up and running. Setup and teardown times are included as part of the package.

Our most popular/common method of payment is Interac e-Transfers, however, we also accept cash, cheque, credit cards and bank transfers(EFTs).

Yes, we are fully insured. We take our business seriously so we have a policy that keeps us both safe. Some venues won’t allow non-insured vendors to conduct business at their establishment. If your venue requires us to provide proof of insurance, please make sure to mention that at the time of booking.